Fast-forward to Wednesday evening, when a friend tells us she has successfully made reservations for August 25th (several days after when we want ours)... so yesterday I tried again. Fortunately, I had access to a better phone line, and although the first CM I spoke said it wouldn't be possible, she offered to put me through to Reservations to check with them. So I spoke to Reservations (I think with a CM called Anne-Marie), who said of course they would honour our extra, as it was part of our booking, and sorted everything out for me in a couple of minutes. She was lovely, and very helpful (and congratulated us on the fact we're celebrating our 4th Wedding Anniversary whilst we're there). So, THANK YOU, ANNE-MARIE! :) I'm sure she'll never read this, but she made my day.
Photo Credit: Jason Short
Another job done... and it'll soon be time to start thinking about FP+ options! :D